Divine Canine Boutique

Compassionate, Experienced Animal Lovers

Our Policies

APPOINTMENT TIMES MATTER

We work one on one with our clients so our groomers are eagerly awaiting your arrival. If you arrive late to your appointment it forces the groomer to start your dog later and therefore finish them later, making them late to start working with their next client which has a cascading effect for the rest of our clients. 

If you're running late, please think of the impact this can have on our other clients and give us a call. While we will do our absolute best to accommodate you, running too late may mean we'll need to reschedule you. 


  • A minimum of 24 hours (one business day) notice is required for all cancellations including rescheduling, or late cancellation fees may apply
  • Grooming prices are dependent on size, condition and behaviour of dog
  • Extra large, matted and double coated dogs may incur additional fees
  • We require all dogs coming in to our salon to be fully vaccinated, and up to date proof of vaccination is required at first visit, and then annually
  • Late pick up from Day Care or Grooming will incur late fees of $15 for every 5 minutes past closing
  • Arriving or picking up 30 minutes outside of your appointment time may incur a small Day Care fee
  • Late arrivals to grooming appointments may be required to reschedule to avoid holding up other clients and their appointments, and late fees applied
  • Pre-paid services are non-refundable
  • Our customers privacy is important to us, and we do not share personal customer information with any third party